At Total Softwares, we aim to provide a clear and reliable shipping experience. This Shipping Policy outlines how orders are processed, shipped, and delivered when placed on totalsoftwares.com.
1. Shipping Locations
We currently ship physical products to addresses within the United States only.
2. Shipping Cost
We offer free standard shipping on all physical orders within the United States.
3. Order Processing Time
Orders are typically processed within 1–2 business days (Monday to Friday).
Orders are processed as quickly as possible after placement. Orders placed on weekends or holidays are processed on the next business day.
4. Estimated Delivery Time
Once shipped, orders typically arrive within 3–7 business days, depending on your location.
Delivery times are estimates and may vary due to carrier delays or other external factors.
5. Shipping Carriers
We use standard shipping carriers such as USPS, UPS, or similar providers.
6. Order Tracking
After your order is shipped, you will receive a confirmation email with tracking information. You can use this to follow your shipment.
7. Delivery Issues
If your tracking shows “delivered” but you have not received your package, please allow up to 24 hours, as some carriers may update delivery status early.
If you still have not received your order, please contact us and we will assist you.
8. Incorrect or Missing Items
If you receive an incorrect item or something is missing from your order, please contact us so we can review and resolve the issue.
9. Digital Products
Digital products are delivered electronically and do not require shipping. Access instructions are provided after purchase.
